Help Center
Find answers to frequently asked questions
General Questions
MidoShop is a digital marketplace where you can buy gift cards, gaming credits, IPTV subscriptions, and other digital products. We offer instant delivery and secure payment options including cryptocurrency.
Click on "Sign In" in the top right corner, then select "Create Account". Fill in your email and create a password. You'll receive a confirmation email to verify your account.
Yes! We use secure payment processing and all transactions are protected. We've been in business since 2020 and have served over 50,000 happy customers.
Orders & Delivery
Most orders are delivered instantly! After your payment is confirmed, you'll receive your digital code via email and in your account dashboard within seconds.
First, check your spam/junk folder. If you still can't find it, log into your account and check the Orders section. If there's an issue, contact our support team immediately.
Due to the instant delivery nature of digital products, orders cannot be cancelled once the code has been delivered. Please make sure to select the correct product before purchasing.
Each product comes with specific redemption instructions. Generally, you'll go to the platform's website or app, find the "Redeem Code" option, and enter your code.
Payment
We accept various cryptocurrencies including Bitcoin, Ethereum, USDT (TRC20 & BEP20), and many others. We also support some traditional payment methods in select regions.
Cryptocurrency payments offer faster processing, lower fees, enhanced privacy, and are available worldwide without banking restrictions.
There's no minimum order amount. You can purchase any product regardless of its price.
We charge a small service fee (typically 1.2%) which is clearly shown before checkout. Payment provider fees may also apply depending on your payment method.
Products
Yes, all our products are 100% genuine and sourced directly from authorized distributors. We guarantee the authenticity of every code we sell.
We offer products for many regions including USA, Europe, Turkey, Global, and more. Each product listing clearly shows which region it's valid for.
Gift cards are typically region-locked. Make sure to purchase a card that matches your account's region. Check the product description for compatibility details.
IPTV (Internet Protocol Television) is a service that delivers television content over the internet. Our IPTV subscriptions give you access to thousands of live TV channels and on-demand content.
Account & Security
Click "Sign In", then "Forgot Password". Enter your email address and we'll send you a link to reset your password.
Log into your account and click on "My Orders" in your dashboard. You'll see all your past orders and can re-download any codes.
We take security seriously. All data is encrypted, and we never share your information with third parties. We also offer cryptocurrency payments for enhanced privacy.
Can't find your answer?
Our support team is available 24/7 to assist you with any questions or concerns.